What it does
Your store's repairs in Desk, kept against each unit's serial number, so every unit's service history is one list.
What it does
- IVENDNEXT RPR Repair: the serial (its item and warranty date read from it), the customer, the fault, the condition and accessories at intake; tests, work done, parts fitted with their serials.
- Received, In repair, Ready to collect, Collected; once collected it is locked. The slip prints under your letter head, with a tag for the unit. A manager cancels a repair in work.
- Each serial lists its repairs; Open repairs lists those not collected, by the date promised; a Material Issue's Repair field names the repair its parts went to.
How to set it up
- Switch the lock on: Retail Save Rule, IVENDNEXT RPR repair locked once collected, tick Enabled. It installs switched off.
- Role Permissions Manager, Serial No: add a rule for Sales User and Sales Manager (Read, as it comes), so the counter sees a serial's item and warranty.
- Give the repair counter Sales User; a Sales Manager cancels a repair in work. Put your store's details on your Letter Head.
- Whoever takes parts out of stock holds Stock User, which reads repairs. No Stock Entry Type Material Issue on your site? Add one, purpose Material Issue.
Good to know
- The app calls nothing outside and moves no money or stock: the till charges the repair as a service item. Tell customers a unit is ready with your own Notification.
- A recall by serial needs no app: Serial No Ledger names who bought each serial; move unsold units to a store no till sells from; log returns as Recall work.
- Customers' details are personal data you keep; Stock User reads them too. Desk shows buttons with the prefix. Uninstalling removes repairs and the Stock Entry field; its export keeps them.
- Adds
- 1 new list · 1 new field on Stock Entry · 1 print layout · 1 report · 1 approval flow · 3 links between records · 1 check when saving
- Used by
- Sales User, Sales Manager, Stock User
- Licence
- Apache-2.0
Version and changes
Version 1.0.0 · 29 Oct 2026
1.0.0 (29 Oct 2026): First listed version.
Need it your way?
An iVendNext partner can tailor this app to how your stores work: your own fields, rules and screens, delivered to your site alone. Ask your partner, or ask us through Help to introduce one in your region.
For builders: this app's code is open in the Partner Kit (Apache 2.0) · The code · How to make it your own
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