Customers by store

What it does

One rule per customer group: a customer picked at a till their rule does not name is taken off the sale, with your words.

What it does

• A rule per customer group: the stores or POS Profiles where its customers may buy.
• A group with no rule takes the nearest rule above it; a group's own rule replaces that one.
• Anywhere else the cashier reads your reason, and no new sale for that customer can be paid there.
• The walk-in customer is never asked. A rule with no place stops its group everywhere.

How to set it up

• Make the app's user: Is Desk User, only the role IVENDNEXT CBS Integration (the install makes it), no User Permissions; generate its API key.
• In Role Permissions Manager, give that role Read on Customer Group.
• So cashiers cannot move a customer out of a locked group: in Customize Form for Customer, set Customer Group's Perm Level to 1; give level 1 Write only to managers (check Sales Master Manager's). New customers then take the default group.
• In IVENDNEXT CBS Rule, add one rule per customer group that needs one.
• On IVENDNEXT CBS Rules feed, choose that user as Application User; in the App library open Details, press Connect again.
• In Retail Extension Subscription, open Customers by store: read what it sends, tick the consent, leave its POS Profiles empty (every till asks), switch it on.

Good to know

• At each pick of a customer, the customer (id, name, phone, email, group), the store, POS Profile, cashier, language, sale's id and a code-check id go to customers-by-store.ivendnext.app (CitiXsys, US). It reads your rules and groups, writes nothing.
• No answer in 3 s, offline, or no key yet: the customer stays on, flagged on Sales to review. Must it never? Set the down answer to Refuse after Connect again. A customer refused elsewhere staying on means the setup is wrong.
• One app answers the customer-picked question on a POS Profile. Not asked: Desk's own sales, or a later payment on a layaway, an order or an account.

Adds

1 new list · 1 event feed · 1 till extension

Used by

Retail manager, Store manager, Cashier

Licence

Apache-2.0

Version and changes

Version 1.0.0 · 23 Oct 2026

1.0.0 (23 Oct 2026): First listed version, hosted by CitiXsys.

Need it your way?

An iVendNext partner can tailor this app to how your stores work: your own fields, rules and screens, delivered to your site alone. Ask your partner, or ask us through Help to introduce one in your region.

For builders: this app's code is open in the Partner Kit (Apache 2.0) · The code · How to make it your own