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CoPilot

A chat panel on every Desk page: ask questions about your business, draft documents and run reports in plain words.

Talk to your partnerby iVendNextiVendNext DeskWhere it works: Every country

What it does

Answers, drafts and reports, without leaving the page you are on.

What it does

  • The panel knows which screen you opened it from.
  • Every reply and draft follows your role's permissions, and every step is logged.

How to set it up

  • CoPilot's round button shows for the roles it is turned on for. If you do not see it, ask your partner.
  • Check people's roles in Desk: everyday staff see only their own data, and analytics need a management role.
  • Click the round CoPilot button at the bottom right of any page and ask a question. CoPilot asks you to confirm before it creates, changes or submits anything.

Good to know

  • Your partner adds it to your site.
Used by
Store manager, Shop administrator

Version and changes

Version 1.1.0 · 8 Oct 2026

1.1.0 (8 Oct 2026): Version listed in the App library. The app publishes no changelog of its own, so this row records the version listed.

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